Marketing for local businesses

Get found. Get chosen. Bring customers back.

From Google Maps and AI search to social content and repeat visits, we help local businesses connect their marketing around one goal: more people choosing you.

For local businesses, from one location to a growing group.

Illustrative example
Example local businessGoogle Maps

Restaurant · 0.4 mi · Open now

DirectionsMenu
Google

“Booked for a birthday. Warm service and the sharing plates were the highlight.”

Sample review · Owner replied

Instagram ReelBehind the pass, Friday service

Tonight · 7:30 pm · 2 guests

Book a table
Channels your customers useGoogle MapsGoogleChatGPTGeminiInstagramFacebookTikTokReddit

Why it matters

Your next customer has more than one way to find you.

1

Get found

When someone searches nearby, asks for a recommendation, or discovers something new.

Google MapsChatGPTTikTok
2

Get chosen

When they compare your reviews, explore your content, and decide whether to book or visit.

Google reviewsInstagramReddit
3

Bring them back

When a timely message, a new offer, or a memorable experience gives them a reason to return.

EmailLoyaltyFacebook

We help these moments work together, with a clear role for every channel.

Not every customer follows the same path. Some skip straight from a search to a booking; others take weeks.

How we work

Understand the opportunity. Choose the priorities. Do the work.

01

Understand your business

We look at your locations, customers, online presence, and relevant competitors to identify where opportunities may be getting missed.

02

Build a focused plan

We recommend the work that fits your goals, explain why it matters, and agree on what to measure.

03

Execute and improve

We create, publish, manage, and refine the agreed work, with reporting that connects activity to customer actions wherever tracking allows.

Start with the priorities. Expand when there is a reason.

Agreed scopeClear approvalsVisibility into the work

What we offer

The capabilities to support the whole customer journey.

Your plan brings together the services your business needs, at a scope that makes sense for your goals.

Group A

Help customers find you

Illustrative example
Example local business

Open · Closes 10 pm · Menu · Book

Hours and photos up to date

Local Discovery & Google Business Profile

Make it easier for nearby customers to find accurate information and take the next step.

Maintain profiles, hours, categories, photos, and location information; track relevant local searches.

Google MapsYelp
Illustrative example

Brunch near the station for a group of six?

Example local business takes group bookings and serves brunch until 3 pm.

Sources: website, Google profile

AI Visibility

Help people discover and understand your business when they use AI tools to research options.

Test relevant questions, identify visibility gaps, and improve useful website content and supporting sources.

ChatGPTGemini
Illustrative example
Downtown location

Open today 11 am to 10 pm

Book a table

Website & Local SEO Content

Turn interest into an easy next step on your website.

Improve location pages, menus or service information, mobile usability, and booking or enquiry paths.

SquarespaceWordPress
Illustrative example

Example local guide

Example directory

Example local business

Backlinks & Local Authority

Build a stronger presence across relevant local publications, directories, and guides.

Research opportunities, develop pitches, maintain listings, and pursue relevant earned coverage and links.

Group B

Give people a reason to choose you

Illustrative example
Short video storyboard
HookPrepPlateBook
Sample content calendar
ReelPhotoStory

Social Media Management

Show people what makes your business worth visiting.

Plan and produce content, publish consistently, and manage agreed community interactions.

InstagramFacebookTikTok
Illustrative example
@creator
@creator
@creator
Asset library
Brunch launch, 3 clipsUsage rights agreed
Patio evening, 5 photosUsage rights agreed
Chef interviewBrief in review

Creator & UGC Partnerships

Bring fresh perspectives and useful content into your marketing.

Find relevant creators, coordinate collaborations, develop briefs, and arrange content usage rights.

Illustrative example
Sample review

“Food was great but we waited a long time for a table even with a booking.”

Owner response

“Thank you for the honest feedback. Friday was busier than planned and we kept you waiting. We have changed how we hold tables for bookings, and we would be glad to welcome you back.”

Reviews & Reputation

Help potential customers understand the experience you deliver.

Respond to reviews in your voice, create ways to invite honest feedback, and surface recurring themes.

Google
Illustrative example

Anywhere good for a group dinner that takes bookings on a Saturday?

u/ExampleLocalBusinessBusiness

“We take group bookings up to 12 on Saturdays. Happy to answer questions about the menu if it helps you decide.”

Reddit & Community Presence

Participate in relevant conversations where people ask for local recommendations.

Monitor discussions, maintain a clearly branded presence, and contribute useful responses where appropriate.

Reddit
Group C

Reach customers and encourage another visit

Illustrative example
SponsoredExample local business · Book a table tonightGroup bookings, private dining, and weekend brunch. Reserve online.

Paid Local Search

Reach people actively searching for relevant businesses or services.

Build and manage search campaigns, relevant landing pages, and conversion tracking. Campaign management is billed separately from your media spend.

Google Ads
Illustrative example
Example local businessSponsored
New autumn menuBook now

Social Media Ads

Put compelling content and offers in front of relevant audiences.

Develop creative, manage campaigns, test audiences, and refine against agreed goals. Media spend is paid to the platform, not to us.

MetaInstagramTikTok
Illustrative example
Thanks for visitingSee what is new this month
Day 0 · WelcomeDay 7 · What regulars orderDay 30 · Reason to return

Email & Loyalty

Give existing customers a reason to come back.

Develop signup journeys, newsletters, welcome messages, reactivation campaigns, and loyalty communications.

MailchimpBrevo

Sample assessment

See what we would look at for your business.

Our opportunity assessment brings together observations, relevant comparisons, and a focused set of recommendations.

Opportunity assessment · Example local business
Illustrative assessment. Not client results.
What we observe

Location information is inconsistent

The Google Business Profile lists Sunday hours that differ from the website, the second location has no menu link, and the booking button points to a general enquiry page.

Google profile · Sunday 12 to 9 pmWebsite · Sunday 12 to 8 pmLocation 2 · No menu link
Why it matters

Small gaps make a visit harder to commit to

Someone comparing options on a Sunday evening sees two different closing times and no menu for the location nearest them. Each extra step is a moment to choose somewhere else.

What we recommend

Align every listing and shorten the path to booking

Set one source of truth for hours and update every profile from it. Add a menu link to each location and point the booking button directly at the reservation flow.

What we would trackDirection requests and booking-link clicks from each profile

Why Pulse

A clear plan. Connected execution. Work you can see.

Your priorities shape the plan.

Recommendations begin with the business and its goals.

Creative and analytical work together.

Content, discovery, reputation, and campaigns support the same priorities.

Built around your locations.

Consistent branding with room for each location’s audience and needs.

Progress stays visible.

See what shipped, what we are measuring, and what we recommend next.

Ongoing

Marketing that keeps moving with your business.

PlanCreate and manageMeasureRefine

The work continues as offers, seasons, locations, customer feedback, and campaign performance change.

Initial setup

Done once, then maintained: profile corrections, tracking, location pages, booking paths, brand templates, and the first content plan.

Ongoing activity

Repeats on an agreed rhythm: content production and publishing, review responses, campaign management, community participation, and email sends.

What reporting can include

Enquiries, booking-link clicks, campaign conversions, and repeat purchases where the relevant tracking is available. A click is not a completed booking, and an impression is not revenue; we report them as what they are.

Portfolio

Selected work, real results.

A selection of creative work, campaigns, and content across our client partnerships.

Selected brands

August logo
Avenue MD logo
Deutschmann Realty logo
Dove logo
Groove logo
Kelly Harvey Living logo
Muse Magazine logo
NKPR logo
PumpUp logo
Richland Academy logo
The Collective Workspace logo
Women's Executive Network logo
Yellow Pages logo

Real work, format-browsable

Designer interior styling advice and tip post
Kelly Harvey Living

Designer interior styling advice and tip post

Interactive story series showcasing architectural details
Kelly Harvey Living

Interactive story series showcasing architectural details

Verified social media audience engagement metrics
Kelly Harvey Living

Verified social media audience engagement metrics

497 & 480 Likes · Audience Engagement
Targeted social acquisition campaign creative for dining client
Yellow Pages

Targeted social acquisition campaign creative for dining client

Local discovery social campaign creative for culinary business
Yellow Pages

Local discovery social campaign creative for culinary business

Seasonal promotional campaign creative for local services
Yellow Pages

Seasonal promotional campaign creative for local services

Multi-channel creative layout and responsive ad variation
Yellow Pages

Multi-channel creative layout and responsive ad variation

Direct-response ad creative variation for local discovery
Yellow Pages

Direct-response ad creative variation for local discovery

Targeted community acquisition ad campaign
ACCC

Targeted community acquisition ad campaign

$0.87 CPPL · 230 Likes · Cost Per Like
On-demand food delivery digital acquisition campaign
Hot Delivery

On-demand food delivery digital acquisition campaign

$0.20 CPC · 3.28% CTR · Acquisition Efficiency
Specialized healthcare practice local patient acquisition ad
Lima Denture and Implant

Specialized healthcare practice local patient acquisition ad

$0.49 CPC · 1.97% CTR · Patient Acquisition
Marine dock and shore systems direct response ad
Naylor Systems

Marine dock and shore systems direct response ad

$0.45 CPC · 1.66% CTR · Lead Generation
Custom itinerary travel agency promotional ad campaign
Omega Travel Service

Custom itinerary travel agency promotional ad campaign

$2.70 CPPL · 74 Likes · Campaign Engagement
Clinical aesthetic medicine frequently asked questions social post
Avenue MD

Clinical aesthetic medicine frequently asked questions social post

Medical aesthetics treatment education and skincare guidance post
Avenue MD

Medical aesthetics treatment education and skincare guidance post

Premium architectural home listing promotional graphic
Deutschmann Realty

Premium architectural home listing promotional graphic

Mobile fitness community feed creative and social engagement snapshot
PumpUp

Mobile fitness community feed creative and social engagement snapshot

2.6K – 4.0K Likes · Audience Engagement

Featured case studies

Case 1 of 5

The Collective Workspace

Need
Comprehensive brand launch and market positioning for high-end coworking community.
Made
8 assets: branding, website creation, editorial print ad, press coverage, event invitation, venue photography.
Evidence
PR reach: 25,000 / 125,000 across design and workspace publications.
Case 2 of 5

Kelly Harvey Living

Need
High-impact visual storytelling and social content for luxury interior design firm.
Made
6 assets: flagship living-room hero photo, interior tip post, interactive stories, one-pager, living-room walkthrough video + poster.
Evidence
497 likes (Oct 25) · 480 likes (Nov 4) feed engagement snapshot; flagship hero creative.
Case 3 of 5

Yellow Pages

Need
Performance-driven paid social acquisition across diverse local business verticals.
Made
11 assets: multi-channel campaign creative and performance reporting for legal, dining, and local services + 5 sub-clients.
Evidence
177.8K reach · 3.85% eng. rate on Diet campaign; sub-$0.50 CPCs across local services.
Case 4 of 5

Dove

Need
National Canadian press coverage and influencer amplification for major beauty campaign.
Made
2 assets: press coverage coordination and influencer marketing creative.
Evidence
Placements secured by Pulse in The Kit, HuffPost, and Elle Canada.
Case 5 of 5

PumpUp

Need
High-volume social content and community engagement for mobile fitness platform.
Made
1 asset: varied social media feed creative spanning fitness illustration, food, and lifestyle photography.
Evidence
2.6K / 1.7K / 4K / 2.8K likes across 4 posts (shipped as-is in image pixels).

Next step

Where could your next customers come from?

Tell us about your business and what you want to grow. We'll discuss where an assessment could help.

Book a callWe reply to discuss scope and timing.

Platform names and logos belong to their respective owners.